We have 5 day return policy if you are not happy with the products ordered for delivery.
Within 5 days of receiving our product, our team will physically inspect the product and verify the defect. Upon approval from customers service department, we will arrange to send your replacement of same product.
- We follow good procedures and ensure that our products are delivered to customers in perfect conditions through well-established courier companies.
- We also consider, health, safety and hygiene as a most important thing, so all purchases made on hallo.ae are non-returnable or non-exchangeable soon after purchase.
- In case of manufacturing defect, please contact our customer service team at hallocare@hallo.ae